How to choose a delivery partner for your online store
Who delivers your orders affects your margin and what customers think of you. These are the questions to ask before you decide.
Price: fixed or flexible?
One price for every order is simple but can be expensive for short distances. Distance-based pricing or offers give you more control.
Collection: when does the money arrive?
Ask exactly when transfers happen, whether withdrawals have fees, and how you track each collected order.
Safety: who stands behind your goods?
Find out what happens if an order is lost or a courier disappears, and who is responsible.
Coverage: where do they really deliver?
Don't rely on a map. Ask which areas they deliver to every day, and start with a few orders.
Tools: will it save you time?
Shopify integration, WhatsApp order intake and bulk labels save hours every week.